As the leading all-in-one logistics solutions platform, Spaceship is ambitious to be the game-changer in the traditional logistic industry. Spaceship is on a mission to revolutionize how people see international courier services. With Spaceship, go borderless, stay connected.
We want to get rid of the redundancy and troubles of searching for the best deals for international shipping. We are dedicated to making international shipping more accessible and cost-efficient.
With our courier service partners, our users can enjoy exclusive discounts for international shipping. We offer door-to-door pick-up service in over 290 countries and regions. Through technology advancement and big data analysis, Spaceship aims to make logistics easy for everyone.
Your day to day jobs:
1. Achieve sales and business targets through promoting Spaceship products and services to existing and potential clients
2. Establish, develop and maintain strong relationships with customers based on business needs
3. Coordinate with business partners to provide to ensure all business and product needs are met
4. Handle pricing requests and guide the client on their onboarding journey
5. Maintain customer business data and update business activities in the CRM system
6. Coordinate with in-house logistics team and vendors to manage on-time delivery
7. Channel feedback from customers for future value proposition enhancement
We are looking for a teammate with the following traits:
1. Bachelor’s degree and minimum one-year sales/customer service experience in the service industry with experience in customer acquisition
2. Strong selling, presentation, analytical and problem-solving skills
3. Ability to meet goals, stay organized and maintain a positive attitude Excellent attention to details
4. Previous experiences working in logistics, e-commerce, and digital industry is an advantage
5. Good command of both spoken and written English & Chinese (Cantonese and Mandarin)
6. A team player, self-motivated and can work under pressure and meet tight deadlines;
7. Immediate availability is an advantage