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Engagement Support Associate
Full-time
on 2021-07-26 22 views

Join Grab as an Associate to handle engagement with our communities and provide support!

Grab (Singapore)

Grab (Singapore) members View more

  • Employer Branding @ Grab

What we do

Grab is a leading superapp that provides everyday services such as mobility, deliveries (food, packages, groceries), mobile payments and financial services to millions of Southeast Asians.

Grab aims to use technology to empower its communities and elevate the quality of life for everyone.

Why we do

Mission
1. Trust that you will have a safe ride
Travel with confidence knowing that Grab’s top priority is your safety. From driver safety training and vehicle safety checks, to personal accident insurance coverage for all our drivers and passengers and government partnerships to promote safety, you know we have your back.

2. Take the transport option that fits your need
We put freedom in your hands. The most transport options, at every price point, with comfort, speed and affordability – you can have it all at the touch of a button.

3. Let us take care of you
We believe that a sustainable business is one that improves the lives of the people it touches – passengers, drivers, employees, governments and society at large.

How we do

Life at Grab is all about positive disruption – and yes, crazy days are part of that package too. Still, that’s never stopped a Grabber from having fun. In fact, it’s what keeps us motivated to shake things up further.

Life as a Grabber means succeeding in a culture of passion and innovation. We are hungry to make a difference, and recognise that good decisions often come from the heart. We are humbled by our communities, and are proud to serve them with honour. We come from all over the world, united by a common goal to make life better everyday for our users.

If you share our mission of Driving Southeast Asia Forward, apply to be part of the team today!

As a new team member

Job Description:
- Handle engagement with 2W DAX Community in 3 areas continuously on JABODETABEK: Kota Bekasi, Kab. Bekasi, Cikarang and Kab. Karawang.
- Manage online (messaging/chat group) engagement, by providing update information for 2W DAX and help to solve issues and complaints from them
- Manage offline routine engagement (KOPDAR) to build stronger relations between Grab and 2W DAX
- Maintain relations with community, so we can capture issues and help to solved, so we can prevent demonstrations
- Maintain databased 2W community on a monthly basis
- Provide weekly and monthly report for 2W GBP DAX performance

Join Grab on an incredible mission - click "I'm Interested"!

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Company info
Grab (Singapore)
  • Founded on 2012/06
  • 6000 members
  • Jakarta (Gama Tower)
  • Join Grab as an Associate to handle engagement with our communities and provide support!
    Grab (Singapore)