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Contract work/part-time
Customer Service & Operation Assistant
on 2020-06-24 143 views

We are looking for helpful, detail-minded candidates with passion to e-commerce industry.

Reubird

Reubird members View more

  • carson
    Engineer/programmer

  • No description available.

What we do

Reubird – 輕鬆尋找聚會活動

Reubird 發掘每個城市大大小小的高質素娛樂活動,讓你一 click 立刻完成預約,令每次朋友/家庭聚會都變得歡樂和難忘。只要使用 Reubird,你就可以輕易地找到心水活動並立即預約,助你輕鬆計劃聚會或約會!

即上 reubird.hk !

Why we do

Reubird – 輕鬆尋找聚會活動

1. 尋找最合適的玩樂活動

在搜尋時只需輸入聚會的詳情,如地區、預算和娛樂活動種類等,Reubird 立刻根據你的要求尋找最合適的玩樂活動,助你輕鬆計劃聚會。

2. 快捷方便,節省時間

不少網上的資訊十分散亂,而且可能過時或有錯漏。Reubird 提供最新和最全面的資訊,準確可靠,還可即時作出查詢及預約。

3. 活動新奇刺激

Reubird 搜羅全港最新娛樂玩意,貼近潮流。虛擬實境VR、新穎室內運動、任玩桌遊、Party Room、Cafe、手作DIY、文藝或戶外活動,一切盡在 reubird.hk!

How we do

Reubird – 輕鬆尋找聚會活動

即上 reubird.hk !

As a new team member

About this role

We are hiring a part-time customer services and operation intern for our e-commerce platform ReUbird (https://reubird.hk), with 40000+ monthly users and 1.5 million+ monthly GMV. This role is mainly about helping customers and facilitating the business operation. We are looking for helpful, detail-minded candidates with passion to e-commerce industry.

Responsibilities
- Confirm orders details with customers and vendors through our system
- Assist vendors to edit product information in our system.
- Answer customers' enquiries e.g. product information, delivery details, etc
- Handle customer's complaints, provide appropriate solutions
- Administration work e.g data entry, content creation
- Assist with placement of orders, refunds, or exchanges

Requirement
- Patient, detailed-minded, calm
- Experience in customer service e.g. catering, retails, front-line service
- Secondary school graduates or equivalent
- Interested in e-commerce and internet businesses
- Excellent communication skills
- Strong phone contact handling skills and active listening
- Cantonese Native and Fluent English
- Solid PC skills, including cantonese typing, MS words, excel, etc

Hours
Day-shift: 8 hours
Night-shift: 4 hours

Basic Requirements: 1 shift for day, 1 shift for night

Location

Day-time shift: At our Kwun Tong office

Night-time shift: Work from home

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Company info
Reubird
  • Founded on 2018/01
  • 1609, CORE45, 43-45 Tsun Yip Street, Kwun Tong
  • We are looking for helpful, detail-minded candidates with passion to e-commerce industry.
    Reubird