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Full-time
Customer Service Associate
on 2020-03-10 1,325 views

If you are a good communicator and love talking with clients, join us our customer service team!

Grantit Limited

Grantit Limited members View more

  • I am currently working at Fin-Tech Startup company - Grantit Limited as a Human Resource Generalist. This company have given me many opportunity to develop on my skills and very fun work environment to work for!! I am very happy to be part of this company so far.

What we do

Grantit mobile app
A simple, all in one app, that improve user's cash flow instantly, by providing microcredit to users basing on their social rating with a low-interest rate. Grantit provides financial supports that are more flexible and transparent than any other credit option.

Why we do

We believe there is a simpler way to borrowing money, a safer and easier experience. With this in mind, we collaborate with Neener Analytics to build Grantit. Instead of waiting for interest rate calculations, simply log in with Facebook. Through big data analytics, we will provide users with personalised interest rates within a minute.

How we do

We understand the sudden need of cash, that’s why we developed Grantit to help you improve your daily cash flow. We act us a cashflow support offering loans within different ranges. To make our model more transparent and user-friendly, we have built a in-app loan management system. Applying and managing loans has never been easier with our mobile app.

As a new team member

We are looking for a Customer Service to join our customer service team. If you have any experience in customer service, or if you are a good communicator, we’d like to meet you!

Key Responsibilities
- Handling general telephone enquiries and customer service work
- Handling loan application related matters
- Provide administrative support to the department (such as data entry, file archiving, scanning, etc)
- Resolve product or service problems
- Manage incoming calls, emails, or any customer related questions

Ideal Candidates
Fresh graduate, or less than 2 years of working experience
Value people, culture transparency, openness, and teamwork
Work well in a fast-paced and demanding environment
Strong communications skills; Cantonese and English
Typing Skill: Chineses (Traditional) and English
Responsible

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Company info
Grantit Limited
  • 17/F YF Life Tower 33 Lockhart Road, Wan Chai, Hong Kong
  • If you are a good communicator and love talking with clients, join us our customer service team!
    Grantit Limited