Operations Supervisor
on 2020-02-18 116 views

We're on the the search for Hotel Operations Supervisors!


Cherryloft members View more

  • Ryan

What we do

CherryLoft has four properties each located in convenient tourist hubs across Singapore. Our vision is to provide affordable budget-friendly options for the savvy traveller. From spacious family-oriented rooms, to cozy backpacker style rooms, you will be spoilt for choices.

Why we do

We want to provide an affordable solution in the hospitality industry in light of rising costs of todays world.

How we do

Reliability, Commitment and Passion.
We believe in hard work. These values help us to continuously grow and strive as a team.

As a new team member

What you'll take charge of:
-Supervise and oversee sections in Front Office, such as reception, cashier, telephone, reservation and baggage services.
-Monitor front desk staff performance and ensure they are up to corporate standard.
-Planning and scheduling of duty rosters.
-Ensure that guests are attended to with promptness, courtesy, and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in and checking out of guests.
-Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
-Responsible for training of all reception staff including planning, organising and conducting OJT.
-Check Log Book for messages and follow up actions. Ensure keys in his custody are issued only to authorised personnel. Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report, report any variance, and take corrective actions.
-Monitor and supervise housekeeping staffs and ensure that rooms are up to standard.

Please apply if you're legally able to work in Singapore. Click Want to Visit if you're interested!

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Company info
  • We're on the the search for Hotel Operations Supervisors!