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Full-time
Digital Marketing Account Executive/Manager
on 2019-09-09 684 views

Passionate digital marketing account servicing people to help our clients grow their businesses

Heroes of Digital

Heroes of Digital members View more

  • Xavier

What we do

As a Google Premier Partner and Facebook Agency Partner, we are one of the top integrated digital marketing agency that helps SMEs drive sales with strategic digital marketing and machine-learning technology. We constantly adopt the latest technology to help our clients produce better results.

The team at Heroes of Digital gets to learn, grow, and help our clients grow their businesses everyday. Our work creates jobs, revenue, and sustainability for local companies. We go above and beyond to deliver the best work for our clients, so that they can be better than their competitors, and stay ahead of the game.

We are consistently beating professional benchmarks by 200-300% and saving marketing costs of up to 50% for our clients.

Others call this work. We call it our calling.

Because the impact we make on our clients'​ lives is far-reaching and real. Along the way, the friendships and camaraderie we've built make it more than a job. It's a way of life.

Why we do

Our mission is to save companies from ineffective marketing.

How we do

  • Company trip to Bali

Heroes of Digital is one of the top digital marketing agency for SMEs in Singapore that takes pride in adopting an open and non-corporate culture.

The team shares a common value: #clientsaboveall

We put our clients above all else, sometimes even sacrificing some profits to go above and beyond to ensure success for our clients campaigns. That is what makes us unique and gives us satisfaction. This company's value is not something we hang on the wall, but rather something we live out every single day.

We have a high client-retention rate because of our culture and team spirit.

Team spirit is also built up with regular team bonding activities because we believe that good culture in the workplace is crucial to producing great work.

We adopt a business objective-driven approach to working with clients with the sole aim of helping clients grow their revenue through strategic digital marketing and machine-learning technology. We pride ourselves as an advisor to our clients, not a typical vendor.

We live by a set of 10 Commandments that allow us to consistently produce results for clients:

1) Thou shall not focus on vanity metrics like clicks and impressions, but instead, focus on leads and sales generated.

2) Thou shall not blindly run digital marketing campaigns based on gut feeling or creativity, but instead based on data.

3) Thou shall not be afraid to shoot other agencies who are doing poor work for clients.

4) Thou shall not lie to clients and overpromise on expected results.

5) Thou shall not take orders from clients who think they know better than experienced digital marketing experts from Canny Digital.

6) Thou shall not run any digital marketing campaigns without tracking mechanisms installed because we will have no way to measure success or improve.

7) Thou shall not see each digital marketing channel as a separated tactic, but as part of an integrated strategy to achieve growth.

8) Thou shall not treat all clients as equal, because every client is unique and has different business challenges.

9) Thou shall not treat clients as clients, but instead as partners in growth.

10) Thou shall not settle for mediocrity.

Description

As a Google and Facebook Partner, Heroes of Digital is one of the top integrated full-service digital marketing agency for SMEs. We help companies grow using strategic digital marketing and machine-learning technology.

Responsibilities:
- Provide consultation with clients regularly on growing their business using digital marketing
- Conduct professional and high-impact presentations to clients
- Project manage digital marketing deliverables to ensure quality standards, client expectations and deadlines are met
- Build rapport and educate clients on the value of their engagement with the company
- Provide ongoing digital marketing support for clients quickly and promptly
- Responsible for all client communications, conflict resolution, and reasonable compliance of promised deliverables to clients.
- Attend client meetings as their consultant and partner
- Retain clients with contract renewal
- Identify upsell opportunities within your portfolio of clients, and work with the sales team to upsell clients
- Work with a passionate team of Performance Marketers, Designers, Copywriters, and Website Developers
- Report to Account Manager, providing regular input on all account activities, including status and call reports
- Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all offerings to the client.
- Ensure that client issues/ queries are dealt with in an efficient and effective manner, informing Account Manager, Digital Marketing Director, or Salesman of any problems that might arise.

Requirements
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): account servicing, building rapport, search engine marketing, search engine optimization, facebook advertising, instagram advertising, landing page copywriting

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Company info
Heroes of Digital
  • Founded on 2015/01
  • 52 members
  • 44 Kallang Place, #06-09 Four Star Building
  • Passionate digital marketing account servicing people to help our clients grow their businesses
    Heroes of Digital