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Full-time
Digital Marketing Account Executive/Manager
on 2019-09-09 2,046 views

Passionate digital marketing account servicing people to help our clients grow their businesses

Heroes of Digital

Heroes of Digital members View more

  • Xavier

What we do

Heroes of Digital is a 65-man strong Google Premier Partner and Facebook Agency Partner. We're an integrated performance marketing agency that specializes in combining strategic digital marketing and machine-learning technology to generate sales for local SMBs.

We are located in 3 countries: Singapore (HQ), Malaysia, Philippines.

Others call this work. We call it our calling.

Why we do

Our mission is to be the Hero for our clients, by saving them from ineffective marketing.

As one of the top integrated digital marketing agencies in Singapore, we constantly adopt the latest technologies to help our clients produce better results.

Because the impact we make on our clients'​ lives is far-reaching and real. Along the way, the friendships and camaraderie we've built make it more than a job. It's a way of life.

How we do

  • Company trip to Bali

We have a high client-retention rate because of our culture and team spirit.

Team spirit is also built up with regular team bonding activities because we believe that good culture in the workplace is crucial to producing great work.

We adopt a business objective-driven approach to working with clients with the sole aim of helping clients grow their revenue through strategic digital marketing and machine-learning technology. We pride ourselves as an advisor to our clients, not a typical vendor.

As a new team member

As a Google and Facebook Partner, Heroes of Digital is one of the top integrated full-service digital marketing agency for SMEs. We help companies grow using strategic digital marketing and machine-learning technology.

Responsibilities:
- Provide consultation with clients regularly on growing their business using digital marketing
- Conduct professional and high-impact presentations to clients
- Project manage digital marketing deliverables to ensure quality standards, client expectations and deadlines are met
- Build rapport and educate clients on the value of their engagement with the company
- Provide ongoing digital marketing support for clients quickly and promptly
- Responsible for all client communications, conflict resolution, and reasonable compliance of promised deliverables to clients.
- Attend client meetings as their consultant and partner
- Retain clients with contract renewal
- Identify upsell opportunities within your portfolio of clients, and work with the sales team to upsell clients
- Work with a passionate team of Performance Marketers, Designers, Copywriters, and Website Developers
- Report to Account Manager, providing regular input on all account activities, including status and call reports
- Remain constantly updated with company capabilities and service and upgrade knowledge of the digital marketing solutions so as to effectively communicate all offerings to the client.
- Ensure that client issues/ queries are dealt with in an efficient and effective manner, informing Account Manager, Digital Marketing Director, or Salesman of any problems that might arise.

Requirements
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): account servicing, building rapport, search engine marketing, search engine optimization, facebook advertising, instagram advertising, landing page copywriting

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Company info
Heroes of Digital
  • Founded on 2015/01
  • 65 members
  • 44 Kallang Place, #06-09 Four Star Building
  • Passionate digital marketing account servicing people to help our clients grow their businesses
    Heroes of Digital