We’re Sandbox VR, and we’re the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you’re actually with your friends inside the movie.
Our team is comprised of successful start-up veterans with deep experience in VR, gaming, technology, and hospitality. We're funded by leading global tech investors including Andreessen Horowitz and Alibaba.
Since we launched in 2017, we’re now live in 6 locations and 4 countries around the world (4.5 stars on Yelp, and the #1 Activity in Hong Kong and Singapore on TripAdvisor), and we’re quickly expanding.
Sandbox VR is an uncompromising bleeding edge experience that's the closest thing to the holodeck that exists in the world today. Go on thrilling adventures and become heroic characters, together with your friends. In here, it's possible.
At Sandbox, you aren't just inside an experience, you become the experience. With our full body motion capture technology, you can run, jump, and even high five your friends. Your virtual body is just like your real body - except better, stronger, faster.
What will you be doing?
You will be responsible for deploying our proprietary software and hardware systems to new store locations around the world, providing training for store staff, and supporting the staff following store launch.
Deploy New Stores –
You will be part of the deployment team, responsible for installing our entire system. You will work with your partner and/or external contractors to make sure the store is launched on time.
You will need to install different hardware, not only the servers but also include the motion capture camera system and network system.
You will need to deploy our software system, make sure the experience can run smoothly.
Train Store Staff –
You will also need to provide operational and technical training to the store staff. They would need to know how to operate daily, they would also need to be able to perform basic health checks and troubleshooting, these skills will be essential for the store to provide a memorable experience for our guests.
Support & Troubleshoot New Stores –
You will be responsible for technical supporting a freshly launched store for a short period of time, including via phone call, email, or instant messaging, to assist the store staff to solve the issue.
Who are we looking for?
Technical Knowledge & Experience –
You have 2+ years of hardware/ network installation or system deployment experience. You are expected to handle the system deployment independently.
Communication Skills –
You are comfortable to communicate with different stakeholders, no matter with internal teams, or external stakeholders.
You have sound written and verbal communication skills, you need to be fluent in written and spoken English, additional language skills are a plus.
Project Management Skills –
You are able to work well under pressure, prioritize the task on hand.
You have strong problem-solving skills, each deployment has its own unique challenges. You would need to resolve them under limited resources and time constraints.
Ability to Travel –
You are willing to work a flexible schedule, you might need to wok overnight sparingly. You are expected to travel frequently.