Highly motivated and energetic person WANTED!

Seeking a highly motivated and energetic candidate for the position of Customer Operations
Executive.
The role requires you to work in a fast-paced environment, sometimes under pressure,
remaining proactive and efficient with a high level of professionalism to complete the task.
You should be well-organised, flexible and enjoy the challenge of delivering on time. Fantastic
communication skills with an eye for details are crucial for this role.
We are looking for team players who are passionate about what they do! If you find the
prospect of working in a start-up environment exciting, send us your CV now!
WHAT YOU’LL DO:
 Responsible for merchant onboarding & management on an ongoing basis
 Responsible for planning and execution of merchant training
 Be on the front line of the business, responding to merchant enquiries and
requirements
 Be the Subject Matter expert on use of merchant interfaces and work with product
team for improvements
 Manage merchant accounts and analyse different ways to optimize merchant revenue
WHAT YOU’LL NEED:
 Candidates with at least 1 year of experience in a similar role will be highly preferred
 Self-motivated with a strong affinity for problem solving
 Exceptional written and verbal communication skills
 Ability to listen and empathize with the situation
 Good command of spoken and written English and Chinese
Resourceful and capable of learning fast and independently